B&Q product recall – Airforce 2000W convection heater

Monday, March 3rd, 2008

Here’s an important safety warning from B&Q about a product that was on sale from November 2007:

B&Q has identified a potential safety issue with the B&Q Airforce 2000W convection heater offered for sale between November 2007 and 19th January 2008.

PLEASE NOTE THAT ONLY THE PRODUCT PICTURED IS AT RISK. ALL OTHER CONVECTION HEATERS SOLD BY B&Q ARE UNAFFECTED.

Despite rigorous quality control procedures it has been brought to B&Q’s attention that in some instances the product could overheat and possibly catch fire.

If you have purchased this product since November 2007, PLEASE STOP USING IT IMMEDIATELY and return it to the store where a full refund will be given.

If you would like more information to help identify if your product is affected please call our Customer Services Helpline on (UK) 0800 389 0419, (ROI) 1800 946 327 (Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm).

B&Q plc apologises for any inconvenience caused and thanks you for your co-operation.

For more details visit the retailer’s product recall page.

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